WANT TO COME BY AND SHOP?
THE TOASTED JEWELRY STUDIO IS LOCATED IN SANTA CRUZ, CA. I WELCOME CUSTOMERS TO COME SHOP BY APPOINTMENT ONLY. TO SCHEDULE AN APPOINTMENT, PLEASE EMAIL NATALIE AT TOASTEDJEWELRYCO@GMAIL.COM
LET’S GET IN TOUCH
Please note that orders with multiple items may ship in separate packages.
For any questions, comments, inquiries please submit an online submission in the form on the right.
You can also contact us at:
SHIPPING AND RETURNS
The time we need to prepare an order for shipping varies. All items are custom, handmade with complete care and made-to-order- therefore, please allow up to 3-5 business days for production time. Some pieces are faster than others so if you have a question about a particular piece, please feel free to email us!
$5 flat rate Domestic
EASY RETURNS & EXCHANGES
We work very hard on each and every order to ensure that it is perfect. However, if you are not satisfied with your purchase, please email us with an explanation as to why you would like return or exchange your item. Just contact us within: 10 days of delivery (note: all returns and exchanges are up to our discretion as we evaluate each unique situation on a case by case basis).
However, for rings and bangles or any piece requiring a size selection, please make sure you are ordering your correct size as we will not accept returns or exchanges for wrong size orders. We hope you understand this as these pieces are made to order special just for you :)
Ship items back to us within: 30 days of delivery
We use high quality 14k Gold Filled, Gold Plated, and Sterling Silver materials for all items (see each individual piece description for exact details, every piece is different). We have spent a lot of time sourcing the best materials so we don’t anticipate you having to clean your jewelry often. However, if cleaning is desired, we recommend cleaning your jewelry simply with some jewelry polish pads, throw a couple in your cart here: https://www.toastedjewelry.com/handmade-rings-bangles/jewelry-cleaning-polish-pads.
Curious about what these metals mean? Check out the links below!